Operations Assistant

Role: Operations Assistant
Location: North London

Proper Recruitment are working with a growing Construction company in North London who are looking for an organised and proactive Operations Assistant to join their team.

This is a fantastic opportunity for someone with strong administrative and communication skills who enjoys working in a busy office environment. The successful candidate will play a key role in coordinating engineers, managing appointments and ensuring clients receive excellent service throughout the process.

Responsibilities:
- Schedule and coordinate engineers' diaries, including initial appointments and return visits.
- Handle incoming calls and emails from tenants, landlords, letting agents and clients.
- Provide regular updates to customers from initial booking through to job completion.
- Ensure clear and accurate communication between engineers, clients and the office.
- Assist with preparing quotations, invoices and job reports.
- Maintain accurate records using internal job management systems and client portals.

Requirements:
- Previous office administration experience is essential.
- Experience within Property, Construction, Maintenance or Facilities Management is highly desirable.
- Excellent written communication skills and a professional telephone manner.
- Confident using Microsoft Outlook and Microsoft 365.
- Strong organisational skills with the ability to manage multiple tasks and priorities.
- Ability to build rapport and maintain professional relationships with letting agents, clients and tenants.
- Experience with ServiceM8, Fixflo or Dwellant would be beneficial but is not essential.
- Proactive, reliable and able to remain calm in a busy working environment.

Salary:
- £26,000 – £32,000 Per Annum

Benefits:
- Full Training Provided
- Opportunity for Career Progression

Tenure:
- Full-Time | Monday to Friday | Office Based

If you're an experienced administrator looking for an opportunity to develop your career within a growing Construction company, we'd love to hear from you. Please submit your CV and apply.